ºÝºÝߣ

Brooklyn, New York

"When things get rough and you don't feel like coming in for work, always remember this principle: Get up, dress up, and show up. And when you go out, go out with a smile. When you deal with irate callers or upset supervisor, keep your calm and don't let emotions get the best of you. Learn to handle pressure gracefully and with style. :-) From: M.Y.