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kiran8k

Kiran Kulkarni

Personal Information
Organization / Workplace
Pune Area, India India
Occupation
Technical Writer- Philips Heathcare Pune
Industry
Electronics / Computer Hardware
About
I have been working for three+ years with Customer Support and Marketing teams in growing organizations. It helped me to enhance my skills and knowledge in various domains such as Healthcare domain and Electronics-Embedded. Skill sets: Customer support: 1. Working with Service information team and specialized in technical writing: • System installation manual • Corrective maintenance, Fault fixing manual • Planned maintenance manual • Software installation manual • Reference manual • News letter • Training document 2. Capturing Engineering change for updating the service information. 3. Handling Customer Feedback queries related to Service information, Product Performance and
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