I have been working for three+ years with Customer Support and Marketing teams in growing organizations. It helped me to enhance my skills and knowledge in various domains such as Healthcare domain and Electronics-Embedded.
Skill sets:
Customer support:
1. Working with Service information team and specialized in technical writing:
鈥� System installation manual
鈥� Corrective maintenance, Fault fixing manual
鈥� Planned maintenance manual
鈥� Software installation manual
鈥� Reference manual
鈥� News letter
鈥� Training document
2. Capturing Engineering change for updating the service information.
3. Handling Customer Feedback queries related to Service information, Product Performance and
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