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Personal Information
Organization / Workplace
Dallas/Fort Worth Area United States
Occupation
Telecommunications Professional
Industry
Telecom / Mobile
About
•Knowledge of Nortel DMS 100 •Voice support: troubleshooting call processing problems pertaining to translations, SS7, TCP/IP, and any other mobile communication problems. •Data Support: troubleshooting issues relating to connection issues, data speed, MMS, BREW, Mobile Web, and V-Cast. •Experience with MIP/SIP, 1xRTT, and EvDO. •Experience with data network elements and protocols including, TCP/IP, OSI, SS7, other LAN/WAN protocols. •Experience with access and troubleshooting tools (Remedy trouble ticketing, JDSU and SANE). Specialties: CDMA, GSM,UMTS, IMS and LTE
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