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perception big five model personality individual behavior organizational conflict power and politics organizational processes goal setting building an effective team group behaviour model group behaviour three main intelligences social learning theory operant conditioning theories of learning effective learning managerial skills six thinking hats five thinking styles thinking skills universal emotions traits type a and b personalities self monitoring self esteem problem solving style machiavellianism introversion and extroversion bureaucratic personality authoritarianism culture change organizational culture theory x and theory y two factor theory herzberg’s motivation theory maslow's hierarchy of needs motivation in the workplace work stress organisational development change management model kurt lewin’s organisational change attitude