Who I Am:
I am a Customer Service, Telesales and Call Center Operations leader with over 20 years of experience leading and managing contact centers within various verticals. Driven by meeting the needs of customers, both internal and external, I thrive on reinventing business units, exceeding expectations and leading teams to be their best.
Who I Help:
I help companies interested in business process outsourcing, developing new contact centers, improving call center performance or taking existing contact centers to the next level. I have achieved success in various verticals including Banking, Insurance, Finance, Travel & Hospitality and Real Estate.
How I Help:
In order to help ANY...
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