Personal Information
Organization / Workplace
Milan Area, Italy Italy
Occupation
Senior Business Consultant, IBM Interactive experience at IBM
Industry
Apparel / Fashion
Website
About
I have 15 years experience as senior consultant in IBM.
My core competences are social business, multichannel customer experience management, knowledge management, on line marketing & communication, change management and project management.
Actually I'm working in IBM interactive experience helping customers in defining their social business strategy
Specialties: Expert in:
- strategic marketing
- multichannel customer experience management
- client business environment analysis
- knowledge management
- client organization and processes analysis and design
- change management
- on line marketing & communication
Contact Details
