A well-rounded, seasoned professional with strong understanding, knowledge, and extensive skills in ITSM, Delivery, Project Management, Service/Process Improvement, Technical Support, Cross-functional Coordination, Entrepreneurship, Business Development, Vendor, Partner Management, Presale, Negotiation, Team Leadership, Stakeholder Management, Relationship Building/Management, Account Management, Managed Services, Customer Service, Cross-Cultural Communication, Social Media and SEO...
Aimed and dedicated to enable our customers - delivered two key large MNC accounts with superior customer experience; drove business development and expansion - developed strong, effective customer relation...