Qualified and educated professional offering a combination of experience working in technical support services, sales, marketing and account management. Successful in establishing and managing new business divestitures and providing the necessary technical and follow-through support required achieving total customer satisfaction. Quickly interprets customer requirements and proceeds to present facts and explanations in a user-friendly manner. Strengths in securing new business, implementing new products and remaining available to support IT services. Demonstrates exceptional communication and interpersonal attributes and serves as liaison between technical support and customers. Continues to