際際滷

際際滷Share a Scribd company logo

Meandc

Download as DOC, PDF
Lhaya Alyanna Tucjang
Lhaya Alyanna Tucjang

The document discusses an individual who has over 95% accuracy in their work over the last 5 years. They are able to handle a large number of calls without compromising accuracy. The individual tries to resolve any issues with coworkers through respectful communication and would involve a supervisor only if needed. They enjoy multitasking and working in fast-paced, busy environments which they feel improves their performance. The individual also believes they have strong people skills from many years of customer service experience.

1 of 2
Download to read offline
My accuracy during the last 5 years has always been over 95%. I am able to handle a large number of calls without my accuracy being compromised. My accuracy has never been affected by the number is calls I am handling. I try to get along with everyone, and respect their opinions and boundaries. In the past when I have had a problem with someone, I have been able to work it out by talking with them. If I were having a problem with a co-worker, I would try talking to them to see if we could work out our differences. If they weren't open to that, or if the problem remained, I would discuss it with my supervisor. I would first talk to the person and try to figure out what was bothering them. If the problem continued after talking to them, I would bring it to the attention of my supervisor. In my experience, what can't be resolved by talking one on one with the co- worker should be brought to the supervisor right away, before it escalates. I am fantastic at multi-tasking, in my personal as well as my professional life. I prefer to have many things going on at once to trying to complete one thing before moving to another. I find it much more interesting to multi-task, and I find that I accomplish more than if I try to handle one problem at a time. I find that I multi-task far better than I single task. When I tackle one problem at a time, I tend to dwell on the solution, while when I have multiple things to accomplish, I am able to focus on the most accurate solution right away. I love it, the faster the better. I really enjoy being a part of a busy team. I really enjoy being a part of a busy call center team. I find that in a fast paced environment, my efficiency improves. I really thrive on a fast paced team environment. I enjoy the camaraderie of working as pExcellent. My typing speed and accuracy stay very high while I am making calls. Talking and typing come naturally to me, I have always been good at multi tasking. My talk and type skills are very good, and constantly improving. I like working with people, and I have been told that I have good people skills. I think I communicate effectively and in a pleasant way. I get along well with most people I meet, and people find me easy to talk to, so I think I have good people skills. Throughout my career, I have always worked in customer service, and been known as a people person.
I would try to find out exactly what the problem was, and evaluate if there was something I could do to make it right. I would ask the customer to explain the problem to me so that I could make sure that they spoke with someone who could help them immediately. I believe that when a customer is angry, they most often have a reason to be. I would reassure them that I would like to help them in any way possible to rectify the problem, and that if they would explain what happened, it would be my priority to help them solve it, or put them in touch with someone who could help them. I love it, the faster the better. I really enjoy being a part of a busy team. I have been very lucky to have had terrific managers during my career so far. I have respected each one, and got along well with all of them. Once I had a manager who brought her own problems into work with her on a daily basis. She was going through a difficult time in her personal life, which everyone tried to sympathize with, but it affected the atmosphere at work in a negative way, and made her very difficult to get along with. No, I am a hard worker, and my managers always seem to appreciate the job I'm doing. I've got along well with every manager I've had. I really enjoy being a part of a busy call center team. I find that in a fast paced environment, my efficiency improves. I really thrive on a fast paced team environment. I enjoy the camaraderie of working as part of a team, and helping people together.

More Related Content

Meandc

  • 1. My accuracy during the last 5 years has always been over 95%. I am able to handle a large number of calls without my accuracy being compromised. My accuracy has never been affected by the number is calls I am handling. I try to get along with everyone, and respect their opinions and boundaries. In the past when I have had a problem with someone, I have been able to work it out by talking with them. If I were having a problem with a co-worker, I would try talking to them to see if we could work out our differences. If they weren't open to that, or if the problem remained, I would discuss it with my supervisor. I would first talk to the person and try to figure out what was bothering them. If the problem continued after talking to them, I would bring it to the attention of my supervisor. In my experience, what can't be resolved by talking one on one with the co- worker should be brought to the supervisor right away, before it escalates. I am fantastic at multi-tasking, in my personal as well as my professional life. I prefer to have many things going on at once to trying to complete one thing before moving to another. I find it much more interesting to multi-task, and I find that I accomplish more than if I try to handle one problem at a time. I find that I multi-task far better than I single task. When I tackle one problem at a time, I tend to dwell on the solution, while when I have multiple things to accomplish, I am able to focus on the most accurate solution right away. I love it, the faster the better. I really enjoy being a part of a busy team. I really enjoy being a part of a busy call center team. I find that in a fast paced environment, my efficiency improves. I really thrive on a fast paced team environment. I enjoy the camaraderie of working as pExcellent. My typing speed and accuracy stay very high while I am making calls. Talking and typing come naturally to me, I have always been good at multi tasking. My talk and type skills are very good, and constantly improving. I like working with people, and I have been told that I have good people skills. I think I communicate effectively and in a pleasant way. I get along well with most people I meet, and people find me easy to talk to, so I think I have good people skills. Throughout my career, I have always worked in customer service, and been known as a people person.
  • 2. I would try to find out exactly what the problem was, and evaluate if there was something I could do to make it right. I would ask the customer to explain the problem to me so that I could make sure that they spoke with someone who could help them immediately. I believe that when a customer is angry, they most often have a reason to be. I would reassure them that I would like to help them in any way possible to rectify the problem, and that if they would explain what happened, it would be my priority to help them solve it, or put them in touch with someone who could help them. I love it, the faster the better. I really enjoy being a part of a busy team. I have been very lucky to have had terrific managers during my career so far. I have respected each one, and got along well with all of them. Once I had a manager who brought her own problems into work with her on a daily basis. She was going through a difficult time in her personal life, which everyone tried to sympathize with, but it affected the atmosphere at work in a negative way, and made her very difficult to get along with. No, I am a hard worker, and my managers always seem to appreciate the job I'm doing. I've got along well with every manager I've had. I really enjoy being a part of a busy call center team. I find that in a fast paced environment, my efficiency improves. I really thrive on a fast paced team environment. I enjoy the camaraderie of working as part of a team, and helping people together.