With over 10-years director-level research experience, my goals are two-fold: ensuring insights are delivered to drive growth and deepen customer empathy, and inspiring research professionals I lead to achieve the best work of their lives with lasting impact.
At CBA I'm helping build a new Digital Experience center of excellence empowering strategic decisions with agile insight & customer-centred design.
At Atlassian I helped develop the future position of JIRA and envision the post-IPO future of the company as part of a seven member strategy team with the founders.
At eBay I launched the first research practice in the fourth largest market with innovations that increased the quality...
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