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The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

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This document appears to be a thesis submitted by Evangelia Kesopoulou to the University of the West of Scotland and T.E.I. of Piraeus for an MSc. in International Marketing in 2010. The thesis examines the use of the internet as a self-service technology for online banking among Greek customers.

University of the West of Scotland
T.E.I. of Piraeus

MSc. In International Marketing

The use of Internet as a Self-Service Technology in online
banking. The case of Greek customers.

Author: Evangelia Kesopoulou
Matr. No. UWSB00130518

Thessaloniki, 2010

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

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The use of Internet as a Self-Service Technology in online banking. The case of Greek customers.

1. University of the West of Scotland T.E.I. of Piraeus MSc. In International Marketing The use of Internet as a Self-Service Technology in online banking. The case of Greek customers. Author: Evangelia Kesopoulou Matr. No. UWSB00130518 Thessaloniki, 2010