An experienced Business Leader with track record in delivering strategic, operational and people activities.
Liam held a number of senior roles within the energy supplier npower, in both residential and business retail markets. Following the deregulation of the Energy market, Liam pioneered outbound and online acquisition for business and residential customers for npower, establishing the first quote and switch service of the Big 6 energy suppliers, and setting up internal and outsourced telesales channels.
In 2011 Liam joined Ant Creative Contact, a Customer Contact outsource provider, where he developed a long term strategy for the business to deliver operational efficiencies, and g...
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