Consultant in Customer strategy and collaborative Marketing in France at Links Conseil, which is a network of 900 free lance consultants in France.
Specialties: Customer communities, Customer advisory boards, Voice of the Customer, Customer advocacy, Customer loyalty, Customer engagement, Customer reference program, social media, social networks, co-innovation, outside innovation, Customer experience, CRM 2.0, collaborative Marketing.
To learn more about customer centric Marketing :
- follow me on Twitter : @clientaucoeur
- or on my blog : http://www.clientaucoeur.com