Bill Gates once said: The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency.
I am a strong supporter of exploiting the business problem, digging for requirements and providing technological solutions that make peoples lives easier. Taking complex processes and pain points and turning them into enjoyable things is what drives me.
I started my technical career at 2wire supporting DSL modems for QWEST (now Century Link). I then came to Macerich and started on the help desk. After building up competencies I moved on
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