I have 15 years experience as a technical trainer, 6 years experience as a software support engineer, and 7 years experience as a technical writer and editor.
Key Skills: Delivery of Instructor-Led Computer Training in-person and via the web, High-End Software Support, Technical Writing and Editing, Support Knowledge-base Management
Subject Areas: Java Programming (Java SE, Java EE, and JSP), Content Management, Web Content Management (WCM), Web Experience Management (WEM), XML, and Web Services (SOAP and REST).
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