My professional experience started at the University of Oklahoma as the Director of the Sooner Information Network, which was the largest student portal in the country in the early 1990s. I then moved to Washington DC and founded a consulting company specializing in online community assessment, development, design, and support. After working with hundreds of clients on Internet application projects, I accepted a position at a public company called Blackboard Inc. where I was a Senior Product Strategist, Product Marketing expert, and Director of Competitive Positioning within the e-learning and distance education marketplace. After Blackboard, I founded a website to help Veterans throu...