ºÝºÝߣ

Waikato, New Zealand New Zealand

An Experienced Professional with 8.5 years in B2B, B2C (Sales, Customer Support, Telecom Service Assurance)

Telecom / Mobile

Experienced Sales/Customer Support/Assurance Specialist with overall 8 years of experience in Telecom Activation, Assurance (Telstra and NBN) for both mobile, Foxtel, copper and Fiber technology products (FTTP, FTTB/FTTN and CSLL )products for various TSPs (Australia, UK). Have good experience with FTTX (Fibre to the building/Fiber to the Node) and Fiber to the premises and copper technologies. Ability to multi-task and enjoys working under pressure, a quick learner and adapts quickly to new situations. Key Strengths: • Highly developed customer service skills, customer-centric, consistently received high Net Promoter Scores during my tenure. • Team Player, assists others team member...