I2 - Client Technical Professional - Spanish South America
Industry
Telecom / Mobile
About
Ponencia Impacto del Fraude en la Organizaci贸n - Revenue Management & Fraud Prevention v铆a Informa Group & TM Forum - Rio de Janeiro - Agosto 2012
Ceritificaci贸n Internacional de Detecci贸n, Control y Gesti贸n del Fraude en Telecomunicaciones by FML Solutions - London - 2011
Especializaciones Realizadas:
- Negociaci贸n de clientes (Overlap)
- Mandos Medios manejo de grupos (Overlap)
- Conflicto de intereses (CRM / Movicom)
- Facilitaci贸n para la Transici贸n (CRM / Unif贸n)
- Aplicaci贸n EIR 鈥� Plataforma ATS (Movistar)
- Sistema de Gesti贸n COPC (Calidad) (Movistar)
- Medioambiente (Movistar)
- Conceptos B谩sicos de GPRS (Movistar)
- Telephoning (Movistar)
- Requester (Movista...
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