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Personal Information
Organization / Workplace
Greater Atlanta Area United States
Occupation
VP, Systems Operations & NOC at Numerex Corp.
Industry
Telecom / Mobile
About
27 years of diverse experience, in Broadband Network Management & Operations, Customer Service, Telecommunications Repair Center & Call Center management, Sales, Marketing. US Air Force Veteran - Information Management Specialist - NCO Expertise within wire-line Telco, HFC (CATV) networks, 4G Wimax Mobile Cellular, and M2M/iOT. Key skills in Network Fault, Srevice Provider Service Desk management, ITIL, FCAPS, TMN, and Lean Six Sigma. Over 11 years of Sr. Leadership management of Field Operations, Network Operations Centers and High Speed Data and VOIP Engineering Operations. Design, implementation and management of Commercial Services/Managed Servi...
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Presentations(1)Ìý

End to End Service Assurance
End to End Service AssuranceEnd to End Service Assurance
End to End Service Assurance
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