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Amadeus EMD Server
Secure and track service revenues
Amadeus EMD Server
helps you eliminate
all paper documents
for services
The airline industry is increasingly competitive and airlines rely more and more on ancillary services for additional revenue.
To succeed, you need to take full advantage of every available opportunity. Stay one step ahead of your competitors by
switching to electronic documentation to reach new market and access new revenue opportunities with interlining and
codeshare agreements. More than 120 airlines are using Amadeus EMD Server. Amadeus has been at the forefront of the
drive for industry-wide adoption of Electronic Miscellaneous documents (EMD). Amadeus is the first IT provider to issue EMDs
through more than ten global distribution systems and allow interlining with both Amadeus-hosted and non-hosted partners.
Increase profit and beat
the competition
Amadeus EMD Server is a multi-channel
solution which allows interline service
offerings across itineraries, enabling
you and your interline/alliance partners
to capture every sales opportunity and
create additional revenue streams.
Full visibility of payment status at
the airport makes for easy control
of waivers while comprehensive
reporting gives you systematic revenue
tracking abilities.
The solution allows EMD distribution
through the main global
distribution systems to reach new
market opportunities faster than
your competitors.
Achieve the industry mandate
All virtual miscellaneous charges orders
(vMCO) and virtual multi-purpose
documents (VMPD) in markets that use
the Billing and Settlement Plan (BSP)
solution have been phased out (IATA
mandate).
Additionally, Amadeus will support next
phase of mandate applicable to interline
and ground handling scenarios.
Integrate an IATA
compliant interface
The Amadeus EMD Server interface is
IATA compliant and it is fully integrated
into the Amadeus Altéa Suite. This
enables efficient and seamless
operation across all reservation,
ticketing and departure control systems,
as well as your revenue collection and
reporting solutions.
The solution is also integrated into the
flow for the sale of ancillary services,
and an EMD can be issued and reissued
for any ancillary service. Moreover,
it ensures seamless delivery of the
services your customers value most,
even in the event of flight disruptions.
Enhance productivity
Amadeus EMD Server integrates with
your sales, service delivery, revenue
tracking, and reporting processes to
deliver enhanced business productivity,
reduce operational costs and
maximise yields.
By providing an electronic audit trail
of document usage, users can easily
identify possible issues (such as fraud)
and verify information.
amadeus.com
Allow EMD issuance and follow
up transactions
Supports the following functionalities:
_ EMD issuance and exchange
_ EMD refund and cancellation of refund
_ EMD void of issuance and exchange
_ EMD display
_ Dissociate an EMD from e-ticket
_ Associate an EMD with e-ticket
Data storage and management
Store and manage your EMD records in
one database
EMD interline
_ Provide connections between Amadeus
EMD Server and your partners’ EMD
servers for the issuance and usage of
interline EMDs
_ Enable sales with partners that are not
EMD capable
Full reporting
Report full EMD data with a choice
of format and delivery options
to facilitate accounting.
Seamless integration
Full integration with Amadeus Altéa
Reservation, Amadeus Ticket Changer,
Amadeus Airline Ancillary Services
and Amadeus Service Changer.
Support for airline departure control
system and revenue accounting
Deliver an EMD working copy to your airline
departure control system, update coupon
status, and deliver data to the revenue
accounting system.
Ticketing configuration manager
A new setup platform which allows you to
monitor and update ticketing settings at
any time.
Optimal IT solution
_ Fully flexible and can issue an EMD for
any service (both EMD-S* and EMD-A**)
_ Handle everything from ticketing and
distribution through to interlining,
departure control and tracking
Customisable combined e-ticket
and EMD receipt
_ This new document for passengers
combines e-ticket and EMD receipts into
one single receipt for flights and services
_ Customise the document with your logo,
text, fonts and colors updates via a
web-based user interface
Key Features
©2016AmadeusITGroupSA
Combined, customisable e-ticket
and EMD receipt
1 - Top picture slot
2 - Check-in remarks
3 - Flight remarks
4 - Cancel notice
5 - Receipt remarks
6 - EMD remarks
7 - Legal notice (e-ticket)
8 - Legal notice (EMD)
Colours, fonts, type sizes and styles
can be customised across the layout
** EMD-S is EMD-Standalone (used on its own and not with
a flight coupon)
** EMD-A is EMD-Associated: used in association with an
e-Ticket coupon and is raised at the airport at the same
time, for example, for excess baggage, seat upgrades
and more
Amadeus Ticketing belongs to Amadeus
Financial Suite, a range of efficient solutions for
airlines to streamline their financial processes
from sales to accounting.
Visit amadeus.com/financialsuite or contact
your Amadeus Account Manager to learn more..
Let’s shape the future of travel.
X
Y
Amadeus
Financial Suite

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Sales Sheet - Amadeus EMD server

  • 1. Amadeus EMD Server Secure and track service revenues Amadeus EMD Server helps you eliminate all paper documents for services The airline industry is increasingly competitive and airlines rely more and more on ancillary services for additional revenue. To succeed, you need to take full advantage of every available opportunity. Stay one step ahead of your competitors by switching to electronic documentation to reach new market and access new revenue opportunities with interlining and codeshare agreements. More than 120 airlines are using Amadeus EMD Server. Amadeus has been at the forefront of the drive for industry-wide adoption of Electronic Miscellaneous documents (EMD). Amadeus is the first IT provider to issue EMDs through more than ten global distribution systems and allow interlining with both Amadeus-hosted and non-hosted partners. Increase profit and beat the competition Amadeus EMD Server is a multi-channel solution which allows interline service offerings across itineraries, enabling you and your interline/alliance partners to capture every sales opportunity and create additional revenue streams. Full visibility of payment status at the airport makes for easy control of waivers while comprehensive reporting gives you systematic revenue tracking abilities. The solution allows EMD distribution through the main global distribution systems to reach new market opportunities faster than your competitors. Achieve the industry mandate All virtual miscellaneous charges orders (vMCO) and virtual multi-purpose documents (VMPD) in markets that use the Billing and Settlement Plan (BSP) solution have been phased out (IATA mandate). Additionally, Amadeus will support next phase of mandate applicable to interline and ground handling scenarios. Integrate an IATA compliant interface The Amadeus EMD Server interface is IATA compliant and it is fully integrated into the Amadeus Altéa Suite. This enables efficient and seamless operation across all reservation, ticketing and departure control systems, as well as your revenue collection and reporting solutions. The solution is also integrated into the flow for the sale of ancillary services, and an EMD can be issued and reissued for any ancillary service. Moreover, it ensures seamless delivery of the services your customers value most, even in the event of flight disruptions. Enhance productivity Amadeus EMD Server integrates with your sales, service delivery, revenue tracking, and reporting processes to deliver enhanced business productivity, reduce operational costs and maximise yields. By providing an electronic audit trail of document usage, users can easily identify possible issues (such as fraud) and verify information.
  • 2. amadeus.com Allow EMD issuance and follow up transactions Supports the following functionalities: _ EMD issuance and exchange _ EMD refund and cancellation of refund _ EMD void of issuance and exchange _ EMD display _ Dissociate an EMD from e-ticket _ Associate an EMD with e-ticket Data storage and management Store and manage your EMD records in one database EMD interline _ Provide connections between Amadeus EMD Server and your partners’ EMD servers for the issuance and usage of interline EMDs _ Enable sales with partners that are not EMD capable Full reporting Report full EMD data with a choice of format and delivery options to facilitate accounting. Seamless integration Full integration with Amadeus Altéa Reservation, Amadeus Ticket Changer, Amadeus Airline Ancillary Services and Amadeus Service Changer. Support for airline departure control system and revenue accounting Deliver an EMD working copy to your airline departure control system, update coupon status, and deliver data to the revenue accounting system. Ticketing configuration manager A new setup platform which allows you to monitor and update ticketing settings at any time. Optimal IT solution _ Fully flexible and can issue an EMD for any service (both EMD-S* and EMD-A**) _ Handle everything from ticketing and distribution through to interlining, departure control and tracking Customisable combined e-ticket and EMD receipt _ This new document for passengers combines e-ticket and EMD receipts into one single receipt for flights and services _ Customise the document with your logo, text, fonts and colors updates via a web-based user interface Key Features ©2016AmadeusITGroupSA Combined, customisable e-ticket and EMD receipt 1 - Top picture slot 2 - Check-in remarks 3 - Flight remarks 4 - Cancel notice 5 - Receipt remarks 6 - EMD remarks 7 - Legal notice (e-ticket) 8 - Legal notice (EMD) Colours, fonts, type sizes and styles can be customised across the layout ** EMD-S is EMD-Standalone (used on its own and not with a flight coupon) ** EMD-A is EMD-Associated: used in association with an e-Ticket coupon and is raised at the airport at the same time, for example, for excess baggage, seat upgrades and more Amadeus Ticketing belongs to Amadeus Financial Suite, a range of efficient solutions for airlines to streamline their financial processes from sales to accounting. Visit amadeus.com/financialsuite or contact your Amadeus Account Manager to learn more.. Let’s shape the future of travel. X Y Amadeus Financial Suite