Refund credit notes
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The document discusses guidelines from ABTA for travel companies on issuing refund credit notes to customers due to cancellations from the COVID-19 pandemic. It states that under regulations, companies must refund customers within 14 days of cancellation but they currently do not have the cash. The guidelines say to call credit notes "refund credit notes" for protection, reference the original booking, attach documentation, make the value equal to the original payment, and allow customers to eventually get a cash refund when the note expires. Complying with these guidelines will satisfy regulators during this temporary period.
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The document discusses guidelines for issuing refund credit notes to customers due to cancellations from the COVID-19 pandemic. It explains that under UK law, package organizers must refund customers within 14 days of cancellation. However, many organizers do not have the cash resources for large refunds, as customer cash is trapped with suppliers further up the chain like airlines. The guidelines propose issuing refund credit notes that comply with ABTA and ATOL regulations to temporarily satisfy the 14-day refund obligation until cash flows improve or the regulations are changed. The credit notes must equal the original payment, reference the booking, and allow eventual cash refunds after an expiry date.Refund Credit Notes
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The COVID-19 pandemic has caused unprecedented challenges for the travel sector. Under UK law, package organizers must refund customers within 14 days if a trip is cancelled. However, due to the large number of cancellations, organizers do not have enough cash to issue full refunds. As a temporary measure, ABTA has issued guidance for a refund credit note scheme, where customers would receive credit instead of an immediate cash refund. The credit notes must meet certain criteria to satisfy regulators and remain protected under travel insurance schemes until March 2021, while still allowing customers to receive an eventual cash refund.TEST 
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The document discusses the long-term impact on cash flow from actions taken during the COVID-19 pandemic. It notes that government support programs and policies are changing frequently. It highlights that cash balance payments from loans, tax deferrals, and refund credit notes falling due in early 2021 could impact cash flow. It also discusses how opening borders and the ability to sell new bookings could impact cash flow positively if demand returns, but existing bookings and paying suppliers may also affect cash flow. The document stresses planning for multiple scenarios through 2021 and beyond, and stress testing businesses under different conditions.Refund Credit Notes
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The document provides guidance on issuing refund credit notes for package travel due to cancellations from the COVID-19 pandemic. It summarizes that package organizers are legally required to provide refunds within 14 days but cannot due to lack of cash resources. ABTA is lobbying the UK government to change regulations temporarily and has issued guidance for operators to use refund credit notes that expire by March 2021 and can be redeemed for future bookings or eventual cash refund. The credit notes must reference original bookings and include attachments to remain protected under travel insurance.Long-term impact on cash flow of short-term actions taken during Covid-19 pan...
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Looking for a safe and reliable school bus rental? Our service offers secure transportation with licensed drivers, GPS tracking, and fully insured busesperfect for school trips, events, or daily commutes. We prioritize student safety, punctuality, and comfort on every ride. Book with confidence and give your students the dependable travel they deserve. Download the PDF now and reserve your school bus today!
https://www.buscharternationwideusa.com/safe-secure-school-bus-rental-book-a-school-bus-rental-today/
What Can You See at Reptile House Dubai?
What Can You See at Reptile House Dubai?wildanddeserttours
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Reptile House Dubai showcases a wide variety of reptiles including snakes, lizards, turtles, and exotic amphibians in naturalistic habitats. It's a great spot for families and wildlife enthusiasts to learn about fascinating species through interactive exhibits and expert-guided tours. A perfect mix of education and adventure in a safe environment.What Are The Best Places to Visit in Cambodia in August
What Are The Best Places to Visit in Cambodia in Augustthreelandt25
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August is a great time to explore Cambodia. With fewer tourists and lush green landscapes after the rains. From the ancient temples of Angkor Wat to the quiet charm of Kampot and the vibrant city life in Phnom Penh, there is so much to see and experience. This guide highlights the best places to visit in Cambodia in August and is ideal for those searching for authentic Cambodia tour packages that offer both culture and relaxation.Reliable taxi service Chandigarh to Kullu Manali h&bcab.pptx
Reliable taxi service Chandigarh to Kullu Manali h&bcab.pptxH & B Cab
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H&B Cab offers a reliable taxi service from Chandigarh to Kullu-Manali, ensuring a safe, scenic, and comfortable journey. With professional drivers, clean vehicles, and timely pickups, H&B Cab is perfect for vacations, family trips, or group travelall at affordable prices.flightsassistance-com-turkish-airline-manage-booking-.pdf
flightsassistance-com-turkish-airline-manage-booking-.pdfUnited States
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Discover how Turkish Airlines Manage Booking makes your travel experience smoother. Learn how to check flight status, update passenger details, request special services, and make itinerary changes effortlesslyall from one convenient platform. Perfect for travelers seeking flexibility and control.
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Presentation - Vietnam A Must-Visit 1.pdftailwindstravels19
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Vietnam Travel Description:
Discover the charm of Vietnam with Tailwinds Travels a land where ancient heritage meets modern vibrancy. From the bustling streets of Hanoi to the serene waters of Halong Bay, and from the cultural gems of Hoi An to the energy of Ho Chi Minh City, every moment in Vietnam is a journey through history, cuisine, and breathtaking landscapes. Our curated Vietnam travel packages include luxurious stays, guided cultural experiences, and seamless travel planning perfect for honeymooners, families, and adventure seekers. Explore Vietnam in comfort, style, and with local expertise by your side.Valley of Flowers ppt. pptx
Valley of Flowers ppt. pptxssuserad7aa4
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The Valley of Flowers in Uttarakhand, India, is a must-visit destination for anyone seeking a blend of natural beauty, adventure, and spiritual tranquility. Recognized as a UNESCO World Heritage Site, this high-altitude Himalayan valley sits at approximately 3,500 meters and transforms into a floral wonderland during the monsoon season (July to August), showcasing over 500 species of wildflowers, including rare orchids, blue poppies, and primulas. The region is a haven for nature lovers, botanists, photographers, and trekking enthusiasts, offering scenic trails lined with waterfalls, glacial streams, and snow-clad peaks. The trek to the valley begins from Govindghat and passes through Ghangaria, making it one of the most accessible and rewarding Himalayan treks. Apart from its floral beauty, the valley is also rich in biodiversity, home to endangered species like the Himalayan musk deer, snow leopard, and a variety of alpine birds. Visitors are drawn not only by its breathtaking landscapes but also by its serene and untouched environment, making it ideal for eco-tourism, wellness retreats, and spiritual getaways. Whether you're an adventure seeker, a wildlife enthusiast, or someone looking to escape into nature, the Valley of Flowers offers an unforgettable experience that combines trekking, photography, wildlife, and peaceful exploration in one of the most picturesque regions of the Indian Himalayas.
Ticket Booking Software | Online booking software
Ticket Booking Software | Online booking softwarechethanaraj81
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FlightsLogic provides a complete online ticket booking system and reservation management software for your travel sector. Our online ticketing booking software enables your customers to book tickets from your web platform and mobile applications, automate sales and manage your business from anywhere and at any time. We provide end-to-end solutions for any type of business, including car rental, flight ticket booking, travel operators, tour agencies, hotel booking, bus booking, and so on. With our online travel booking software / online reservation system, you can effortlessly achieve all of this. FlightsLogic offers complete online ticket booking software that automates your sales, marketing, operations, and finances. From online bookings to back-office automation, our travel software services for tour operators, travel agencies, DMCs, aggregators, booking portals, and suppliers such as hotels and airlines provide a comprehensive array of tools. We provide web-based Travel Agency Software that benefits any travel website, including hotels, resorts, airlines, rental cars, and so on. For more details, please visit our website:
https://www.flightslogic.com/ticket-booking-software.phpHunza Blossom Tour. Pakistan Blossom Tour
Hunza Blossom Tour. Pakistan Blossom TourHunzaadventuretours
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Hunza Blossom Tour-https://hunzaadventuretours.com/tour/north-pakistan-cherry-blossom-tour/
The Hunza Blossom Tour is among the most enchanting journeys in Pakistan, held between March and April. During this season, Hunza Valley turns pink and white with blooming cherry, apricot, apple, and almond trees. Nature lovers, photographers, and explorers find Hunza a true spring paradise. Tourists visit iconic spots like Karimabad, Altit Fort, and Hoper Valley. The Hunza Blossom Tour offers unforgettable views with majestic snow-covered peaks in the background.
https://hunzaadventuretours.com/tour/pakistan-autumn-photography-tour/
Hunza Blossom Tours are carefully designed to capture the valleys most beautiful moments during early spring. Travelers enjoy panoramic views of blossoms set against Rakaposhi and Ladyfinger peaks. These tours include cultural visits to historic forts and traditional villages. Cherry blossoms in Hunza attract both solo and group travelers. The Hunza Blossom Tours are perfect for those seeking peace, culture, and natural beauty.
https://hunzaadventuretours.com/tour/hunza-valley-autumn-tour/
The Hunza Blossom Tour 2026 is expected to launch with new packages offering unique travel experiences. Visitors can explore Hunzas scenic routes with cultural stops and blooming trees. Photography sessions, local cuisine, and heritage sites will enhance the journey. The Hunza Blossom Tour 2026 promises a customized and refreshing adventure. Its ideal for families, couples, and nature enthusiasts.
Hunza Cherry Blossom Tours are a must for travelers dreaming of a spring retreat filled with color and serenity. These tours showcase trees in full bloom, surrounded by snow-draped mountains. Historic forts and scenic viewpoints are key highlights of the experience. Guests can also enjoy the local traditions and warm hospitality. The Hunza Cherry Blossom Tours create lifelong memories of northern Pakistans natural wonder.
The Pakistan Blossom Tour covers more than just Hunza it explores Skardu, Shigar, and Khaplu too. This all-encompassing journey captures the spring magic of Gilgit-Baltistan. From the peaceful Hunza Valley to Skardus mountain grandeur, every stop is picturesque. The Pakistan Blossom Tour is perfect for those seeking variety in landscape and culture. It offers an immersive northern adventure during the spring season.
The Gilgit-Baltistan Blossom Tour delivers a vibrant mix of history, nature, and spring beauty. Travelers can explore colorful valleys, blooming trees, and ancient forts throughout the region. The tour stretches from Hunzas calm atmosphere to Skardus dramatic landscapes. Cherry blossoms line roads, villages, and riversides, offering unforgettable views. Gilgit-Baltistan Blossom Tour reflects the diverse charm of Pakistans north.
https://hunzaadventuretours.com/tour/skardu-baltistan-and-hunza-valley-autumn-tour/
The Skardu Blossom Tour has become a favorite among local and foreign tourists each spring. 10 THE best THINGS to do in Brooklyn, New York.pdf
10 THE best THINGS to do in Brooklyn, New York.pdfContent Swap
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1. Walk the Brooklyn Bridge
Iconic and scenic, the walk from Manhattan to Brooklyn offers amazing skyline views. Go at sunrise or sunset for stunning photos.
2. Explore DUMBO
Short for Down Under the Manhattan Bridge Overpass, DUMBO is known for its cobblestone streets, art galleries, cafes, and that famous photo spot at Washington Street.
3. Relax in Prospect Park
Designed by the creators of Central Park, Prospect Park features sprawling green spaces, a lake, and even a zoo. Ideal for picnics, biking, or just chilling.
4. Visit the Brooklyn Museum
One of the largest and oldest art museums in the country. It showcases everything from ancient Egyptian artifacts to contemporary art.
5. Hang Out at Brooklyn Botanic Garden
Adjacent to Prospect Park, the garden blooms beautifully in spring (especially the cherry blossoms) and is peaceful year-round.
6. Wander Williamsburg
Hipster central with vintage shops, trendy cafes, rooftop bars, and street art. Dont miss Smorgasburg on weekends a massive outdoor food market.
7. Enjoy Coney Island
A retro beachside amusement area with a boardwalk, rides (like the Cyclone roller coaster), and the original Nathans Famous hot dogs.
8. Catch Sunset at Brooklyn Heights Promenade
One of the most picturesque spots in NYC, with unmatched views of the Statue of Liberty, Lower Manhattan, and the Brooklyn Bridge.
9. Tour the Brooklyn Navy Yard
A historic shipyard turned innovation hub. Offers guided tours into NYCs maritime and industrial past.
10. Eat Your Way Through a Food Tour
From authentic Caribbean in Flatbush to Russian in Brighton Beach and Italian in Bensonhurst, Brooklyn is a melting pot of incredible food.
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Burj Nahar A Glimpse into Dubais Historic Past.pptx
Burj Nahar A Glimpse into Dubais Historic Past.pptxDubai Umrah
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While Dubai is globally celebrated for its futuristic skyscrapers and luxurious lifestyle, it also treasures a rich cultural and historical heritage.
https://www.dubaiumrah.com/
https://www.umrahmusafir.com/Maldives Tour Packages for a Dream Island Escape
Maldives Tour Packages for a Dream Island EscapeUnify Holidays
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Experience the magic of the Maldives with our carefully selected Maldives tour packages for every style of travelercouples, families, solo travelers. Everything from private water villas to island-hopping, we have real experiences, travel tips, and insider info to create a memorable adventure. You will learn when to visit, what to pack, and how to find those hidden gems most tourists miss.
Our recommendations will help you avoid tourist traps and take the hassle out of your vacation. Whether you're searching for a honeymoon or want to unwind on vacation, we provide you with long-tail keyword-rich guide tips and helpful info. Don't worry about grammar and wordiness. We talk to travelers like you naturally.maldives couple tripTop 10 Hill Stations in Kerala Beyond Munnar.pptx
Top 10 Hill Stations in Kerala Beyond Munnar.pptxGoGeo Holidays
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This PowerPoint presentation explores the Top 10 Hill Stations in Kerala Beyond Munnar, highlighting serene and lesser-known destinations like Wayanad, Vagamon, Ponmudi, and more. It showcases unique attractions, ideal traveler types, and the benefits of planning a personalized trip with Gogeo Holidays. Perfect for travel inspiration and itinerary planning.The Role of Insects in India's Ecosystems.pdf
The Role of Insects in India's Ecosystems.pdfadyasharma31tours
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India, being an agrarian economy, owes a great deal to insect pollinators. Bees, butterflies, wasps, and beetles are among the most active agents of pollination, helping in the reproduction of flowering plants and many crops. Pollination is critical not only for food crops like mustard, mango, guava, sunflower, and cardamom, but also for the survival of wild plants that form the basis of many food chains.What Can You See at Reptile House Dubai?
What Can You See at Reptile House Dubai?wildanddeserttours
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Reptile House Dubai showcases a wide variety of reptiles including snakes, lizards, turtles, and exotic amphibians in naturalistic habitats. It's a great spot for families and wildlife enthusiasts to learn about fascinating species through interactive exhibits and expert-guided tours. A perfect mix of education and adventure in a safe environment.Refund credit notes
- 1. The REFUND CREDIT NOTES 6things you must do to comply with ABTAs guidelines
- 2. The COVID-19 pandemic continues to cause unprecedented challenges for the travel sector.
- 3. The UK Foreign and Commonwealth Office (FCO) advises against all non-essential global travel, giving customers the right to cancel forthcoming departures.
- 4. Under the Package Travel Regulations, package organisers are legally obliged to offer a suitable alternative, or give a cash refund within 14 days of cancellation. 14
- 5. The scale of refund requests means package organisers do not have the cash resources to pay refunds in such large amounts.
- 6. In many cases, customer cash is trapped further up the supply chain with airlines and ground suppliers. Agent Tour Operator
- 7. Many suppliers, particularly airlines, are issuing credit notes rather than cash refunds.
- 8. ABTA are leading lobbying efforts requesting the UK Government change the Package Travel Regulations, to temporarily relax the 14 day refund obligation.
- 9. Meanwhile, ABTA has also issued guidance on a Refund Credit Note scheme to help operators retain cash, while treating customers as fairly as possible.
- 10. For now, package organisers remain legally obliged to refund within 14 days. However, complying with ABTA guidelines should satisfy the regulators, reducing the risk of enforcement action.
- 11. 1. The document must be called a Refund Credit Note and not a voucher to ensure it remains protected under the ATOL scheme. Vouchers are specifically excluded from ATOL protection.
- 12. 2. The Refund Credit Note must reference the original protected booking number. 123456
- 13. 3. A copy of the cancelled booking confirmation invoice and, where appropriate, the original ATOL Certificate must also be attached to the Refund Credit Note.
- 14. 4. The value of the Refund Credit Note must equal the cash paid by the customer. Any additional rebooking incentives should be documented separately and would not be protected.
- 15. 5. Your Refund Credit Notes must have expiry dates which fall within the expiry period of your financial protection arrangements. They should not go beyond 31 March 2021. 31 Mar 21
- 16. 6. Your customer must retain the right to an eventual cash refund when the Refund Credit Note expires, if no alternative booking is agreed.
- 17. THE TRAVEL TRADE CONSULTANCY www.thettc.co.uk info@thettc.co.uk Linkedin/company/travel-trade-consultancy Looking for more guidance on Covid-19? See our website or follow us on LinkedIn for up to date information