Hey I’m Luiz Centenaro (Luiz Cent)
I work as the Head of Customer Success at Mailshake where I focus on helping 21,000+ customers succeed with sales outreach. In addition to helping Mailshake reduce churn and increase conversions, I run an eCommerce consulting agency specializing in Content Marketing, Conversion Rate Optimization, Behavioral Email Marketing and Search Engine Optimization.
Previously I worked at Experiment Engine as the Customer Success Manager. I helped recruit 20+ CRO experts to our network while managing designers, developers, and copywriters helping run over 500 A/B tests bringing over 7 figures of additional revenue to our clients.