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Austin, Texas Area United States

Customer Experience Strategist

Technology / Software / Internet

What I do: I put the teams and practices in place that empower companies to design and deliver profitable, addictive experiences that can be quickly released to solve real user problems. ---- I have been a passionate advocate for User Experience (UX) since 1996 when the discipline of user-centered design was new and the understanding vague. I began my career writing user manuals for Apple products where I first developed a love for defining cool, usable solutions. I have lead the transformation of design and innovation in companies across many industries including travel, telecom and retail/e-commerce. I am a connector and an expeditor specializing in building and leveraging enterprise-...