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Jordan Jordan

Operation and Infrastructure Manager at Aljomaih Holding

Electronics / Computer Hardware

Service IT delivery and Operation Manager - Supervise and control work load of service technicians. - Schedules service work according to priority and maintains an orderly flow of work. - Make recommendations to customers for preventative maintenance. - Handles customer complaint problems pertaining to service and repair work. - Supervises the training of service technicians with in-house training programs. - Assists sales manager, evaluating trade-ins. - Responsible for prompt reconditioning of trade-in equipment. - Orders and maintains adequate supplies and parts for service department inventory. - Responsible for drafting department sales and operating budget. - Works in co-ordinatio...