Operation and Infrastructure Manager at Aljomaih Holding
Industry
Electronics / Computer Hardware
About
Service IT delivery and Operation Manager
- Supervise and control work load of service technicians.
- Schedules service work according to priority and maintains an orderly flow of work.
- Make recommendations to customers for preventative maintenance.
- Handles customer complaint problems pertaining to service and repair work.
- Supervises the training of service technicians with in-house training programs.
- Assists sales manager, evaluating trade-ins.
- Responsible for prompt reconditioning of trade-in equipment.
- Orders and maintains adequate supplies and parts for service department inventory.
- Responsible for drafting department sales and operating budget.
- Works in co-ordinatio...
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