Currently working as Head - Patient Care (Corporates) for Apollo Hospitals, Chennai. Trying to sustain loyalty by doing those little things that patients don鈥檛 expect just before they ask for it by being alert on people鈥檚 needs and taking that initiative. Rest is leaps and leaps of faith...Undoutedly, Our personal faith in rejuvenating Patient Loyalty in whatever little way we can, is an organization鈥檚 best source of long-term strategic advantage and it works like a D-R-E-A-M. The magic lies in providing E-X-P-E-R-I-E-N-C-E, not just services
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