Working with the technical team and Support team for the post sales activities including designing, implementation and troubleshooting the ongoing network issues. Serve as the primary point of contact for large accounts, accountable for handling SLA (Service Level Agreement) client complaints and implementing viable resolution to issues. Design and lead all functional areas of WAN, LAN, Wireless and Security projects at both physical and logical layer. Major role will be to assist in installation and Support for Active Networking, Wireless Networking, Routing & Switching products/solutions. To develop expertise in new areas of technology and solutions as the business opportunities require...
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