20+ years of experience in Global Delivery, Consulting, Pre-Sales, Practice Management, Risk Management, Process Compliance and Quality Control. Played key roles in growing Salesforce business in APAC and EMEA region for HCL and setting up Salesforce practice for Wipro in North India. Currently responsible for Birlasoft's CRM Unit globally.
Specialties: Excellent People Management skills and CRM solution rollouts. Exposure to Publishing, Education, CRM, Plastics and Telecom domains