Personal Information
Organization / Workplace
New Delhi Area, India India
Occupation
Quality/Team Lead at Thomson Reuters
Industry
Legal
About
Core Responsibility
- Work Management & Allocation – I’m accountable for getting finished the work on time with ‘0’ defect;
- Team management - Managing team to achieve the same;
- Report Preparation – Daily Work Status Report, weekly Client Report, Monthly Business Review Report (MBR), Quarterly Business Review Report (QBR) etc.
- Conference call with counterpart & client.
Additional Responsibility
- Auditing the work done by team;
- Providing; arranging; facilitating training to person/team, per requirement;
- Preparing Quality Reports, RCA & action plan of errors and implementation of the same;
- Sharing the above information with team;
- Query Resolution;
- Training/Mentor...
Contact Details