鈥� Overall 11+ years of IT experience.
鈥� Responsible for B2B Product Solution consulting & developing POC for customer solutions for Samsung LFD.
鈥� Route cause analysis about market issue of B2B Products with respect to all related environment.
鈥� Reproduce, analyse and guide customers to resolve registered issues.
鈥� Escalate and communicate with R&D team members, customers and other stakeholders.
鈥� Post sales support - Off-Shore and On-site for enterprise customers.Resolving issues related to hardware and software.
鈥� Pre-sales support 鈥� Project requirement gathering and analysis, Suggesting best fit solutions. POC preparation.
鈥� Change management 鈥� New feature requirement gathering and tec...
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