Senior customer experience and innovation leader with 13+ years of experience in product marketing, go-to-market strategies and radical innovation. Entrepreneur with excellent track record. Strategic thinker who is able to to develop and execute both tactics and strategies. My passion and adrenaline is ignited by creative and commercial processes, by doing what has not been done before and the team spirit that goes with it. Winner of 7 innovation awards for various projects that radically improve the airport customer experience for Air France and KLM customers.