ºÝºÝߣ

ºÝºÝߣShare a Scribd company logo
Mapa Mobile Banking Dashboard
Mapa Research reveal exclusive independent competitor insight
The Mapa Mobile Banking Dashboard compares a list of 200+ account features across 41 service providers from
around the globe. Mapa Dashboards provide unrivalled insight into offerings from public and secure sites.
Mapa Mobile Banking Dashboard
Why subscribe to Mapa Dashboards?
Mapa Dashboards are central to operations
in marketing, strategic, ecommerce and
market research departments in many
institutions. They allow you to:
 Identify development opportunities
 Benchmark selected features against
key providers
 Monitor your competitors from a single
source of detailed independent insight
 Create influential presentations and
reports
We show you the customer experience of your competitors
Areas monitored:
 Sales and marketing
 Log in approaches & security
 Online application facility
 Online servicing (secure area)
 Payments and transfers (secure area)
 Customer support (secure area)
 PFM tools (secure area)
 Social media
© Mapa Research March 2015
© Mapa Research March 2015
What is included in the Mapa
Mobile Banking Dashboard?
 Quarterly updates in a pdf
format, with visualisation of new
updates and innovations
 Mobile Banking matrix
 Consultant-led presentations of
each update at clients’ offices
 News alerts to keep you
informed in between updates
Get your competitor insight from a single source
Banks we monitor:
© Mapa Research March 2015
What makes Mapa Research different?
With the support of our Mapa people and processes you are guaranteed to make
the right decisions
Real World Data
Over the past 10 years Mapa
Research have built a portfolio
of 200+ real international bank
accounts that we manage and
use as if we are real customers
of each bank. This gives our
clients a unique view of their
competitors total customer
experience.
Digital Money Specialists
Mapa Research only conduct
research in Financial Markets, and
are independently owned. Our
clients are assured of the most in
depth, reliable and unbiased
insights to help support decision
making, understand best practice
and avoid being blind-sided by
latest industry developments.
Global Viewpoint of Best
Practices
Mapa Research have offices in
London, Edinburgh, Stockholm
and Melbourne that serve clients
from around the world. Our work
ranges from comparing local
banks to benchmarking financial
institutions in international
markets from the UK to Australia.
© Mapa Research March 2015
Other Subscription Services
Mapa Insight Series
Mapa Insight Series provides commentary and
screenshots to show global innovations in
digital money, on both public sites and secure
sites in over 15 countries.
Mapa Dashboards
Mapa Dashboards provide an ongoing
relationship that delivers insight on your
specific area of interest.
 Credit Cards (UK)
 Current Account Brochureware (UK)
 Investments (SWE)
 Digital Banking
 Internet Banking (AU)
 Internet Banking (SWE)
 Internet Banking (UK)
 Mobile Banking
 Mobile Banking (AU)
 Mobile Banking (SWE)
 Mortgages (UK)
 Personal Loans (UK)
 Savings (UK)
 SME Banking (UK)
 Tablet Banking
Report Schedule 2015
1. Tablet Banking Series: A Deep Dive Into Five Standout
Initiatives
2. SME Banking: How to win share through successful
differentiation
3. Mobile Banking Series: State Of The Market 2015 –
Part 1
4. Under Attack: Assessing The Disruptive Threat In
Retail Banking
5. Building A PFM With Mass Market Appeal
6. Mobile Banking Series: State Of The Market 2015 –
Part 2
7. The Digitization Of The Branch
8. The Promise Of Wearables: An Internet Of Things In
Banking
9. An Engagement Banking Master Class
10. Digital Banking Security Insight Series, 4th Edition
11. Ten Things Digital Teams Should Do In 2016
© Mapa Research March 2015
Customised Services
Mapa Workshops
Become the customer with Mapa Workshops.
We will bring the handsets and allow you to
navigate around the secure areas of your
competitors and market disruptors.
Mapa Consultancy
Tailored research with actionable
recommendations that allow you to
increase acquisition and retention.
We can respond to briefs or work with
clients to help define what the goals and
objectives should be.
Mapa Consultancy projects cover a wide
variety of topics. Examples of projects
completed include:
 Online customer communities
 Paperless services & incentives
 Initiatives to engage account holders
 Global best-in-class research
 International payment journeys
 Online tool offerings
 Online and mobile security solutions
 Digital registration & authentications
© Mapa Research March 2015
Management
Mark Pavan
Managing Director
mark@maparesearch.com
Clare Warren
Research and Operations Director
clare@maparesearch.com
Ross Methven
Director of Consultancy
ross.methven@maparesearch.com
Mapa Research HQ
4th floor
101-102 Turnmill street
London
EC1M 5QP
Tel: +44 207 566 3940
www.maparesearch.com
Mapa Consultancy and
Subscription Enquiries
Ross Methven
Director of Consultancy
ross.methven@maparesearch.com
Meaghan Johnson
Associate Director, Consultancy
meaghan@maparesearch.com
Alexander Hertzell
Senior Consultant (Nordics)
alexander@maparesearch.com
Mark Donohue
Regional Director (APAC)
mark.donohue@maparesearch.com
International Offices
Asia Pacific
Mark Donohue
Regional Director
Tel: +61 419 132 492
mark.donohue@maparesearch.com
Nordic
Gustavslundsvägen 143 5tr
167 51 Stockholm
Sweden
Tel: +46 (0)8 509 074 05
nordics@maparesearch.com
UK Offices
The Watchtower
St Cuthbert's Churchyard
7A Lothian Road
Edinburgh
EH1 2EP
Tel: +44 (0)7710 305 112
ross.methven@maparesearch.com
Contact Details
© Mapa Research March 2015
OUR CLIENTS
Use our social media resources to keep ahead of
the game
Subscribe to our RSS feed
www.maparesearch.com/news/rss
Follow what we are saying on Twitter
www.twitter.com/maparesearch
Join our LinkedIn Groups:
Digital Banking Innovation
Digital Banking Innovation – Nordic Countries
Subscribe to our free e-newsletter – Mapa Market Monitor
http://www.maparesearch.com/news
Like us on Facebook!
Or just see what is new in Mapa Research
@ About Mapa

More Related Content

Mapa research brochure-mobilebanking-dashboard

  • 1. Mapa Mobile Banking Dashboard Mapa Research reveal exclusive independent competitor insight
  • 2. The Mapa Mobile Banking Dashboard compares a list of 200+ account features across 41 service providers from around the globe. Mapa Dashboards provide unrivalled insight into offerings from public and secure sites. Mapa Mobile Banking Dashboard Why subscribe to Mapa Dashboards? Mapa Dashboards are central to operations in marketing, strategic, ecommerce and market research departments in many institutions. They allow you to:  Identify development opportunities  Benchmark selected features against key providers  Monitor your competitors from a single source of detailed independent insight  Create influential presentations and reports We show you the customer experience of your competitors Areas monitored:  Sales and marketing  Log in approaches & security  Online application facility  Online servicing (secure area)  Payments and transfers (secure area)  Customer support (secure area)  PFM tools (secure area)  Social media © Mapa Research March 2015
  • 3. © Mapa Research March 2015 What is included in the Mapa Mobile Banking Dashboard?  Quarterly updates in a pdf format, with visualisation of new updates and innovations  Mobile Banking matrix  Consultant-led presentations of each update at clients’ offices  News alerts to keep you informed in between updates Get your competitor insight from a single source Banks we monitor:
  • 4. © Mapa Research March 2015 What makes Mapa Research different? With the support of our Mapa people and processes you are guaranteed to make the right decisions Real World Data Over the past 10 years Mapa Research have built a portfolio of 200+ real international bank accounts that we manage and use as if we are real customers of each bank. This gives our clients a unique view of their competitors total customer experience. Digital Money Specialists Mapa Research only conduct research in Financial Markets, and are independently owned. Our clients are assured of the most in depth, reliable and unbiased insights to help support decision making, understand best practice and avoid being blind-sided by latest industry developments. Global Viewpoint of Best Practices Mapa Research have offices in London, Edinburgh, Stockholm and Melbourne that serve clients from around the world. Our work ranges from comparing local banks to benchmarking financial institutions in international markets from the UK to Australia.
  • 5. © Mapa Research March 2015 Other Subscription Services Mapa Insight Series Mapa Insight Series provides commentary and screenshots to show global innovations in digital money, on both public sites and secure sites in over 15 countries. Mapa Dashboards Mapa Dashboards provide an ongoing relationship that delivers insight on your specific area of interest.  Credit Cards (UK)  Current Account Brochureware (UK)  Investments (SWE)  Digital Banking  Internet Banking (AU)  Internet Banking (SWE)  Internet Banking (UK)  Mobile Banking  Mobile Banking (AU)  Mobile Banking (SWE)  Mortgages (UK)  Personal Loans (UK)  Savings (UK)  SME Banking (UK)  Tablet Banking Report Schedule 2015 1. Tablet Banking Series: A Deep Dive Into Five Standout Initiatives 2. SME Banking: How to win share through successful differentiation 3. Mobile Banking Series: State Of The Market 2015 – Part 1 4. Under Attack: Assessing The Disruptive Threat In Retail Banking 5. Building A PFM With Mass Market Appeal 6. Mobile Banking Series: State Of The Market 2015 – Part 2 7. The Digitization Of The Branch 8. The Promise Of Wearables: An Internet Of Things In Banking 9. An Engagement Banking Master Class 10. Digital Banking Security Insight Series, 4th Edition 11. Ten Things Digital Teams Should Do In 2016
  • 6. © Mapa Research March 2015 Customised Services Mapa Workshops Become the customer with Mapa Workshops. We will bring the handsets and allow you to navigate around the secure areas of your competitors and market disruptors. Mapa Consultancy Tailored research with actionable recommendations that allow you to increase acquisition and retention. We can respond to briefs or work with clients to help define what the goals and objectives should be. Mapa Consultancy projects cover a wide variety of topics. Examples of projects completed include:  Online customer communities  Paperless services & incentives  Initiatives to engage account holders  Global best-in-class research  International payment journeys  Online tool offerings  Online and mobile security solutions  Digital registration & authentications
  • 7. © Mapa Research March 2015 Management Mark Pavan Managing Director mark@maparesearch.com Clare Warren Research and Operations Director clare@maparesearch.com Ross Methven Director of Consultancy ross.methven@maparesearch.com Mapa Research HQ 4th floor 101-102 Turnmill street London EC1M 5QP Tel: +44 207 566 3940 www.maparesearch.com Mapa Consultancy and Subscription Enquiries Ross Methven Director of Consultancy ross.methven@maparesearch.com Meaghan Johnson Associate Director, Consultancy meaghan@maparesearch.com Alexander Hertzell Senior Consultant (Nordics) alexander@maparesearch.com Mark Donohue Regional Director (APAC) mark.donohue@maparesearch.com International Offices Asia Pacific Mark Donohue Regional Director Tel: +61 419 132 492 mark.donohue@maparesearch.com Nordic Gustavslundsvägen 143 5tr 167 51 Stockholm Sweden Tel: +46 (0)8 509 074 05 nordics@maparesearch.com UK Offices The Watchtower St Cuthbert's Churchyard 7A Lothian Road Edinburgh EH1 2EP Tel: +44 (0)7710 305 112 ross.methven@maparesearch.com Contact Details
  • 8. © Mapa Research March 2015 OUR CLIENTS Use our social media resources to keep ahead of the game Subscribe to our RSS feed www.maparesearch.com/news/rss Follow what we are saying on Twitter www.twitter.com/maparesearch Join our LinkedIn Groups: Digital Banking Innovation Digital Banking Innovation – Nordic Countries Subscribe to our free e-newsletter – Mapa Market Monitor http://www.maparesearch.com/news Like us on Facebook! Or just see what is new in Mapa Research @ About Mapa