Personal Information
Organization / Workplace
Campinas Area, Brazil Brazil
Occupation
Quality Manager at AsGa S/A
Industry
Telecom / Mobile
About
- 20+ years of experience in large and medium corporations in very diverse operation areas, such as: Quality, Customer Care/After Sales Services, Manufacture, and Engineering at Electronics and Telecommunication ‘s industries.
- Managed multiple teams, direct and indirect as Project Manager to ensure KPI’s achievements providing Customer Satisfaction, Cost Management, Service Level delivery and Processes Improvements.
- Managed Integrated Management Systems (ISO 9000, ISO 14000 and TL 9000) with accountability for diagnostics, strategy, audit execution, certification achievement, register relationship.
- Solid knowledge in quality and process improvement: auditing, process mapping,
Contact Details