Streamlined the hiring process as per the business requirements
Identified skillsets required by the business through time and motion study
Streamlined the projected numbers for the business until March 2015 keeping in mind the inflow of queries
Successfully implemented the online assessment tool for the business for IJPs and new hires
Revamped the policies across CS,CE & SE
Introduced the Start , Stop, Continue methodology
Institutionalised Thank You Day & WOW Calls of the Week
Revamped the R&R across the business
Restructured the organisation structure basis the skillset and job families of the business