Personal Information
Organization / Workplace
Montreal, Canada Area Canada
Occupation
User Experience Strategy & Design ( UX / CX ) - Creative & Art Direction
Website
About
CURRENT PROJECTS/CLIENTS
CloudRaker: user experience analysis for railway company
Museum of Fine Arts - Montreal: new transactional process definition
Tablet app: school planner
INTRO
Consumer expectations are higher than ever. Over the years, they have become increasingly aware of what brands should deliver in order to make a difference in their lives. They seek relevance, value, trust, and reliability. My mission is to help these brands connect with consumers in meaningful ways through engaging interactive programs and platforms.
With a university degree in design, I have accumulated more than 20 years of experience in interactive communications. I have participated in a wide ra...
Contact Details
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customer experience
user experience
ux
customer journey
usability
human-centric
marketing
cx
digital marketing
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strategy
human-centered design
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human-centered
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social media marketing
customer relationship management
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