Marcos Paulo Machado
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Personal Information
Organization / Workplace
São Paulo Area, Brazil Brazil
Occupation
Founder at DesignThinkers Brazil
Industry
Design
Website
http://www.serviceisdesign.com/
About
I believe that everything is a service! And design a good service is a base to guarantee that your client will be back someday. But sometimes, companies forget about that and think their services only based on costs reduction and process optimization, completely forget about their clients experience. Ending up in bad experiences. I’m here, to remember companies about their first priority, their clients!
I’m skilled in planning and creating interactive products that provide good experience for people. My work is based on human-centered design philosophy, aiming to achieve smart and unique products and services for whom matter.
I own a small design studio for 5 years. Now, the studio re
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research
comportamento
ux
redes sociais
design
design thinking
red hat
wud
world usability day
usability
roi
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