User research professional with experience throughout product life cycles of desktop, web and mobile B2C and B2B applications, and of websites (marketing, support...) in fast pace environments. I work with product teams, marketers, web analysts, PMs, designers, and engineers to research and implement solutions that meet both user needs and a company's business requirements and strategy.
Experience includes: usability studies; field research; persona development; web testing; user interviews; specs writing, review, and implementation; daily communication with multi-disciplinary teams to investigate and implement consumer and strategically successful products and websites; HTML user docume...