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accessibility web human-computer interaction ontologies coping tactics behavioural sciences coping strategies w4a2013 w4a13 hci user studies semantic web owl w4a2008 mobile evaluation benchmarking tools icchp2008 wcag technologies assistive automated testing metrics adaptive modeling acceptance user wcag20 tam guidelines blind w4a09 assets09 user modeling eye-tracking data-driven usability study primary care patient safety medical healthcare complex domains knowledge representation authoring tools activity patterns user research authoring strategies ontology authoring patterns 辫谤辞迟茅驳茅 web science accessibility continuum low vision blind users information foraging theory screen readers information scent navigation models uberusers automated accessibility-in-use w4a2009