Personal Information
Organization / Workplace
Newcastle upon Tyne, United Kingdom United Kingdom
Occupation
Well that is my ITIL foundation passed so looking for new opportunities.
Industry
Electronics / Computer Hardware
About
An analytical customer-centric and dependable Technical Team Leader with over 10 years’ extensive experience within high-pressure technological environments; a strong technical leader and relationship builder with clients, partners and technology vendors, trusted professional with accountability for KPI targets and budgetary constraints. Brings to the fore, service governance, service management and continuous service improvement and key stakeholder engagement. Extensive expertise in the management of both large and small technical support teams, calm and analytical with exceptional team collaboration skills; a proven ability to create sustainable, scalable and high performing technical s...
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