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Founder and MD of Divorce-Online.co.uk the UK's largest online divorce service provider, founded in 1999 before Google, Facebook and LASPO.

I saw early on the power of the internet to disrupt service delivery models that had existed in legal services for generations, and thought, this is wrong. Why should clients be paying high hourly rates for parts of processes that were essentially an admin task.

In particular, as a hard working and underpaid legal executive dealing with lower value bread and butter law I became aware that there could be a more efficient way of delivering those services using this new tool, the internet. The model essentially required us creating economies of scale t...

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Mark Keenan