Personal Information
Organization / Workplace
London, United Kingdom United Kingdom
Occupation
Client Services Director at Head London
Industry
Technology / Software / Internet
Website
http://www.santander.co.ukAbout
Specialties: Customer experience, user experience, customer strategy, multi-channel customer experience, channel migration, customer experience measurement, digital strategy, KPI development, user centred design, net promoter score, TCF, customer journeys, performance measurement, programme management, change management, people management
martytcarroll@me.com
Contact Details