The document discusses how to build successful teams by asking questions about trust, communication, goals, commitment, and conflict resolution. It also addresses what team members want from leaders, including support and being a role model, as well as a desire to win.
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Building marvelous teams handout
1. BUILDING MARVELOUS TEAMS www.MarvinLeBlanc.com facebook.com/MarvinLeBlanc linkedin.com/in/MarvinLeBlanc twitter.com/MarvinLeBlanc
2. GIVERS AND TAKERS 息 2011 Marvelous Performance Systems GIVERS TAKERS www.MarvinLeBlanc.com
3. SPASM What is MY goal as a team member in MY agency? Service Pivot Attitude Sell Maintain Source: Vistage.com www.MarvinLeBlanc.com
4. SUCCESSFUL TEAMS SUCCESSFUL TEAMS ASK THESE QUESTIONS: 1. Do we trust each other? 2. Do we have concern for each other? 3. Do Team Members feel free to communicate openly? 4. Do we understand team goals? 5. Do we have commitment to the goals? 6. Do we make good use of each of our abilities? 7. Do we handle conflict successfully? 8. Does everyone participate? 9. Do we respect individual differences? 10. Do we like being members of the team? Source: Vistage.com www.MarvinLeBlanc.com
5. QUIET TIME How to I Organize My Time? 息 2011 Marvelous Performance Systems www.MarvinLeBlanc.com
6. WHAT DO TEAM MEMBERS WANT? 1. A leader that they can be _____________ of. 2. A leader who exhibits _____________ and ____________ behaviors. 3. Team members watch everything you say and do, __________________________. 4. Team members need ______________ and ______________ every step of the way. Perhaps even more when they tell you they dont need it. (LEADER DOS and DONTS) 5. A REAL LEADER. Not just one that has the title. To your customers _________________________. You are it. Be it! Be the example. 6. Team members want to ______________! 息 2011 Marvelous Performance Systems www.MarvinLeBlanc.com
7. WINNING TEAM R E S U L T S __________ __________ __________ __________ __________ __________ 息 2011 Marvelous Performance Systems www.MarvinLeBlanc.com