Personal Information
Organization / Workplace
Philadelphia United States
Occupation
Senior Manager of User Experience
Industry
Finance / Banking / Insurance
Website
About
Richard manages a UX team at Vanguard where he passionately advocates designing experiences within the context of user and business goals. In 2008 he was honored to chair the IA Summit conference in Miami and is still recovering. He has been a practitioner and manager in the UX field since 1994 in both the US and the UK.
Richard has been in the United States with Vanguard since 1999, before that he co-owned a leading UK Web Consultancy. When he’s not working he enjoys hanging out with his wife and three children, playing table tennis, reading, playing guitar and juggling.
Tags
ux
ia summit
ias10
experience strategy
mxconf10
mx10
information architecture
measure
ias11
2011
mx
mconf
measures
failure
metrics
wvpdx
webvisions
success
2012
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