Hangout presentation netherlands
- 1. The Netherlands Google Hangout From Stakeholder Engagement to Collaboration Max Hardy
- 2. Not all projects are the same therefore how we approach needs to take a number of factors into account. Complexity models from DaveSnowden and Ralph Stacey can help . Lets look at the latters.
- 3. Close to Agreement Far from Technically Complicated Adapted from Ralph Stacey Simple Plan, control Close to Certainty Far from 3
- 4. Close to Agreement Far from Technically Complicated Adapted from Ralph Stacey Simple Plan, control Close to Technically complicated Coordinate and use expertise Certainty Far from 4
- 5. Agreement Far from Socially Complicated Build relationships; create common ground Close to Adapted from Ralph Stacey Socially complicated Simple Plan, control Close to Certainty Far from 5
- 6. Agreement Far from The Zone of Complexity Build relationships; create common ground Close to Adapted from Ralph Stacey Socially complicated Simple Plan, control Close to Action-learning with diverse people and organisations Technically complicated Coordinate and use expertise Certainty Far from 6
- 7. Far from Staceys Agreement and Certainty Matrix Close to Agreement Relationships Networks Vision & values Trust Customer focused Identify and purpose Personal responsibility Performance management from below Adaptability Adapted from Ralph Stacey Rules, regulations, procedures Structure Detailed budgets Rational processes Performance management from above Hierarchical organisation Close to Certainty Far from 7
- 8. Lets look at example A pipeline supplying an isolated town in the middle of NSW Its the year 2001. Pipeline built to supply a shale oil refinery in late 1940s with expected world oil shortage. Oil shortage didnt eventuate. Refinery shut down. Ghost town population of less than 50 but with town water supply!
- 9. Glen Davis
- 14. Events unfold Department of Land and Water Conservation liaise with Fish River Water Supply determine to offer water tanks Local government concerned/State govt interventions Strong public reaction Rumours, rumours and yet more rumours Decision to reinvestigate the problem
- 16. A surprising, happy ending
- 17. Reverse logic or starting with the end in mind Sponsors believe collaboration is the way to go Stakeholders understand each others perspectives Stakeholders co-define the problem & what they want to achieve Stakeholders co-design how they will work together Stakeholders co-create the strategy or plan Stakeholders actively support implementation 17