Personal Information
Organization / Workplace
Westminster, London United Kingdom
Occupation
Chief Digital Officer, Author, Speaker
Industry
Travel / Tourism
Website
About
Mark (Marco) Ryan was until recently the Chief Digital Officer of the Thomas Cook Group PLC. Prior to this he was the Managing Director for Thomas Cook (Central Europe) Thomas Cook Germany, Austria and Switzerland. He was a Board member for the German and Austrian Tour Operator businesses and member of the Thomas Cook Digital Advisory Board
He is an expert and regular speaker on Digital Transformation, Digital Marketing and Gamification. He is currently authoring 2 Books on digital Transformation.
Prior to Thomas Cook, he was Partner/Managing Director for Accenture Interactive in ASEAN
Contact Details
Tags
digital transformation
marco ryan
customer experience
customer lifecycle
omni-channel
travel
digital marketing
big data
thomas cook group
digital
digital strategy
analytics
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programmatic buying
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5 steps
multi-channel
samsung b2b
samsung mobility
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