As a Partner at Lenati, I lead the relationship with some of the firm’s largest clients and help drive the growth of our Customer Experience Services. I have dedicated my career to working with executives and managers to help them define their strategies and then translate those strategies into results. I am a Brain Trust panel member on Retailwire.com and a sought after seminar leader and speaker at conferences and on webinars. I am a Board member and Chair of the Marketing Committee for the North Cascades Institute.
Specialties: Digital Marketing. Content Marketing. Strategic planning, program and project management. Customer experience strategy. Omnichannel commerce. Partner / Channel.