Personal Information
Organization / Workplace
Costa Rica Costa Rica
Occupation
Implementation and Technical Support Engineer at SWAT Consulting Services
Industry
Technology / Software / Internet
About
Licentiate in Telecommunications and Electronic Engineering and currently getting a Master degree in Project Management. I worked for different technology areas in HP Enterprise Services division and acted as team leader taking advantage of my previous experience in support services guiding teams and engineers to achieve performance and development goals faster and better.
Certified server hardware support engineer in HP products and in server support for IBM enterprise technology pSeries products leading and archiving high CSAT levels for the AIX technical support provided.
Currently working in implementation and support for EMC backup and restore solutions as well as storage hardware....
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