NCR - National Capital Region, Philippines Philippines
Industry
Retail
About
鈥� Launched and implemented the nation-wide wellness program - SM LIFE
鈥� Managed and improved the Customer Service Rewards Program, Sports Festival, Employee Celebrations and Events
鈥� Enhanced The NewSMaker (employee newsletter) by introducing a new format and featuring values-oriented stories and special features. Delivered the magazine on time and below budget
鈥� Collaborated with special teams in the implementation of GEMS on Duty (Employee Program), Vision, Mission & Values Launch, Henry Sy Legacy Hall 鈥榓nd the Customer Service Management System.
鈥� Improved the branch celebration employee program by introducing new formats and greater cost effectiveness (14% cost saving
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