Wide-ranging communications expertise stemming from successful senior marketing & promotions career in the Arts & Entertainment sector. Resourceful digital communicator specialising in training strategy, eLearning development, content and knowledge management.
Skills: end-to-end implementation, stakeholder-wrangling, content management, digital production, Captivate, marketing communications, social networking, user experience, customer advocacy, documentation, systems training. Web development/design using Dreamweaver, HTML and CSS, Project/change management skills with knowledge and experience in ADKAR, requirements gathering, web standards, IA, SEO, SMO, UX and WCAG.
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